À propos
L'Orient Express est un établissement de type restaurant, situé à Cran-Gevrier. Cet établissement est noté 3,2/5 sur 194 avis et propose Vente à emporter, Livraison sans contact, Sur place, Drive et Livraison.
Services
Paiement
Équipements
Avis clients (194)
Basé sur 194 avis
Répartition des notes
Mots-clés fréquents
Radhouane Khalissa
30 juillet 2026
Mathieu
25 juillet 2026
Ahmed Lbn
19 juillet 2026
Williams Almeida
14 juillet 2026
Chouit Prince
2 juillet 2026
The organization leaves much to be desired: products are often out of stock, waiting times are astronomical, and judging by the state of the kitchen inside, cleanliness is clearly lacking. I absolutely do not recommend this establishment.
Voir les 15 autres avis
Samira Yezli
21 juin 2026
Absolutely perfect! The staff is incredibly friendly and the wait for packages is minimal. I highly recommend them.
jean pierre Savry
18 juin 2026
Binta Barry
5 juin 2026
I received half of my order after paying €40…
Sof Coesens
4 juin 2026
Friendly staff. For packages received in the morning, even if there's a notification, don't go until the afternoon because they have a lot to sort.
Pauline Blancard
3 juin 2026
I see a lot of negative comments about the collection point, but personally I find them efficient, ready to help whenever they can, and going the extra mile to satisfy the customer!
F.A
2 juin 2026
I find the comments a bit excessive. And it's sad that the packages reflect the state of a restaurant… anyway. I just wanted to say that I received two packages that arrived on different days in less than two minutes. So people are expressing their dissatisfaction for nothing. Personally, I say: top-notch organization! Well done for all the packages arriving in order! And thank you for being willing to receive our packages within such a wide time window!
Flavien
29 mai 2026
Vinted parcel handling was quite fast, as was the shipping.
Caroline Jobard
27 mai 2026
Avoid this location. This collection point loses your packages. There is no after-sales service. The staff is unpleasant and the place is dirty.
OGC Krow
27 mai 2026
We waited a long time, then left without our package, came back the next day and the same thing happened again... Or we were served after 20 minutes. What a shame.
Estelle R
24 mai 2026
It is with a heavy heart that I am leaving a negative review, and this is my first. I ordered through Uber Eats, but unfortunately, the order was incorrect; it wasn't meant for me. I drove back myself because I couldn't reach you to request a replacement order. I also asked for a gesture of goodwill, which you refused (I offered to convert the tacos into a meal deal, which would have included two fries and two drinks as compensation for the inconvenience). I feel that your refusal demonstrates a lack of both human decency and customer service, which is a real shame. I hope my review will encourage you to improve and adopt a more appropriate approach. And the tacos that were remade were practically empty of meat; even the filling was missing—maybe ten pieces of chicken at most.
K D
19 mai 2026
I'm not complaining about the restaurant, but the pickup point! It's a disaster. I received a notification that my package was available, I showed up in the evening (almost 6 hours later), and they told me I had to come back the next day because it wasn't ready! I drove 30 kilometers for nothing; it's unacceptable.
Garosha
18 mai 2026
Really not great at all...
Laure Dos Santos
16 mai 2026
Always problems!! Whether it's with the restaurant or the pickup point! Several times I've sent my boyfriend to get me a kebab, he comes back and it's not what we ordered in the bag; for example, we end up with a tiny burger instead... We live 15 minutes away, so obviously we're not going back... So now we won't be picking up food from you anymore. And for the pickup point, several times we've been asked to come back either because they can't find our package or because they haven't unpacked yet. How can I put it? Having to drive another 30 minutes because you're disorganized is clearly unacceptable.
MIK MIK
13 mai 2026
I'm only talking about the pickup point. It's always the same thing... waiting for unsorted packages the same day... I don't recommend it.
johanna barnier
13 mai 2026
Good collection point, warm welcome, efficient and friendly team who do not hesitate to help you!
Informations détaillées
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Téléphone
+33450678260Site web
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